Frequently Asked Questions


What material is all your jewelry made of?

All of the ZiZi Amare pieces are Gold Filled! Our pieces are a variety of 14K, 18K, 24K Gold Filled or White Gold Filled.

Click here to learn more about Gold Filled Jewelry!

Can I wear my jewelry in the shower? Any water?

Yes! Due to the nature of gold filled jewelry it is water safe, sweat safe and will not turn you green.

Click here to learn more about Gold Filled

How should I care for my jewelry?

All jewelry should be treated as valuable assets. The best way to take care of your jewels is to clean them with microfiber cloth and store them carefully in a jewelry storage case. You can even use your ZiZi jewelry box that is mailed to you!

Shipping questions

Do you ship internationally?

Yes! ZiZi Amare is global!

What if my package is lost or damaged?

While we are not responsible for packages getting lost with USPS, we still assist you in finding a way to retrieve that package. In regards to damages, all products go through an intense quality checking process before being sent out. For any more questions or concerns about your package, email us here.

How long will it take for my jewelry to get to me?

Please allow 1-3 days of processing & handling and shipping. You will receive a shipping confirmation email and tracking number once your order is shipped. We offer express shipping on orders as well for a faster delivery.


Please keep in mind, due to Covid-19 please be patient and aware that USPS is experiencing an overflow and there is a chance of a slight delay.

Returns questions

Do you accept returns?

Yes, we accept returns within a 30 day period after the purchase. To learn more about the details and requirements for returns click here.

Secure transactions

Transactions are handled with bank-grade security.

Simple checkout

Our secure checkout is quick and easy to use.

Get in touch

Have questions? Get in touch with us at any time.


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